Archive for February 2012

Smart Outsourcing: Getting Full Value from Your Freelance Copywriter

Once upon a time I received a bid request from a business owner in need of website content. I suggested my Small Website Package as the most cost-efficient and time-efficient way of making that happen. I heard nothing back from the business owner for some time. When I finally inquired, she told me that she had been roughing out a draft herself, figuring that she could save money by simply letting me edit it.

No such luck. The content I received was so rough that it took me many hours of editing to get it into acceptable shape — more hours, in fact, than writing it from scratch would have taken. As a result, my client ended up paying more for editing than she would have paid for the full writing package. And that doesn’t even include all the valuable billable time she dumped into that rough draft!

I bring this up because an increasing number of business owners have discovered the power of outsourcing, thanks in part to Timothy Ferriss’s popular book on the subject, The 4-Hour Workweek. Ferriss has carved out a remarkably efficient life for himself by outsourcing time-consuming daily activities to third parties. It makes perfect sense — hand over a time-consuming/tedious/specialized job (such as copywriting) over to someone who can do it really well and fairly quickly (such as a professional copywriter). (And I mean a real pro, by the way, not some $2-an-hour hack, because you’ll just end up hiring the pro to fix the hack’s initial efforts anyway.) By having that third party work while you do other things, you’re free to focus your own energies on money-making activities.

But like so many other things in life, outsourcing only works if you work it. The client I mentioned didn’t save herself any time or money because she did most of the heavy lifting and then outsourced it to be fixed. Yes, there are times when editing is all a client needs. If the draft’s already done and reasonably competent, then a revision can get it to the finish line quickly and affordably. But if you’re starting from scratch, take advantage of your copywriter’s willingness to take the whole thing off your plate. You’ll breathe easier, you can go back to doing what you do best, and you’ll be getting more for your money. That’s smart outsourcing!

For more about my writing services and current package deals, check out my website at www.reynoldswriting.com.

Being There: Advertising as Brand Reinforcement

Overheard: Two middle-aged ladies in a grocery store.

LADY 1: We need to hurry. The game is already on.
LADY 2: That’s right. I want to make sure I see all the commercials!

Even to the most sports-unaware eavesdropper, that odd interchange can mean only one thing: Super Sunday. Only the Super Bowl could keep millions of Americans glued to their living room sofas for a parade of commercials. Well, there’s a game going on too, I guess (at least on some years). But game or no game, people can’t wait to see what entertaining, bizarre, or crazy-expensive ads await them, especially during halftime.

What a waste of money, right? Leading brands shell out millions of dollars just for a few seconds of visibility, and most of the spots aired are too busy being cute to actually pitch anything. It’s just brand reinforcement. Why would Coke or Pepsi blow that kind of money just to remind us that they exist (and can put together a really nice TV spot)? Wouldn’t that amount of money be better spent on other things?

Pepsi thought so last year. The company made headlines by snubbing Super Bowl XLV and diverting those marketing dollars elsewhere. Smart move, right? Wrong. Pepsi’s market share shrank, falling behind Coke and Diet Coke in the cola wars. It’s no surprise that they’re back at the Super Bowl this year.

Woody Allen once said, “Ninety percent of success is showing up.” Sometimes it’s just about being there, especially if your rivals are there too. Sometimes it’s a matter of reassuring your audience that you haven’t vanished, particularly in a volatile economy when many businesses are here today and gone tomorrow. For instance, I’ve been a member of BNI (Business Networking International) for many years now. I don’t collect referrals at every weekly meeting, but even if I never got any referrals it would still be worth my while to keep showing up, giving referrals to others, talking with other business owners and staying connected to my business team. If I suddenly disappeared from the scene, it would be all too easy for the others to assume that I had gone out of business. Even if they didn’t make that assumption, my image would inevitably fade from their minds. I’d be pulling a Pepsi.

So keep showing up. Keep blogging. Keep refreshing your web content. Keep producing those videos, fine-tuning your SEO and all the other things you do to refresh our memories. Keep your marketing alive, and stay ahead of the game.

For more about my writing services and current package deals, check out my website at www.reynoldswriting.com.